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SPIRITT
Ticket TailorTicket Tailor
From onsale to arrival
SPIRITT operates your authorized Ticket Tailor box office, managing event series, ticket holds, memberships, and check-ins. Give it the event brief and operating rules, and it builds and runs the workflows around your team.
What you can do with Ticket Tailor.
Ready for onsale
Turn an event brief into scheduled events, updated ticket types, discount codes, and a checked launch sequence.
A prepared door team
Build staff tools around issued tickets and check-in records so arrivals, departures, and exceptions stay connected.
A reconciled box office
Match offline orders to payment evidence, track member redemptions, and turn sales and attendance into programming decisions.
Works with your other apps.
Get started in three steps.
01
Open your workspace
Start a SPIRITT workspace for your event launches, box office operations, or venue admission workflows.
02
Connect Ticket Tailor
Authorize access to the Ticket Tailor box office you want SPIRITT to operate, then connect the other tools your mission needs.
03
Delegate an outcome
Hand over your event brief and operating rules. SPIRITT builds the system, executes the work, and keeps your box office moving.
Hand over a mission.
Choose a mission. Make it yours.
Put Ticket Tailor to work.
Put your box office in motion
Questions
Ticket Tailor, with SPIRITT.
01Which parts of my Ticket Tailor box office can SPIRITT operate?+
SPIRITT can create events, update event series and occurrences, change series publication status, update ticket types, manage holds, issue tickets, and record check-ins. It can also manage discounts, products, vouchers, and memberships for the authorized box office.
02What access does SPIRITT need?+
Connect Ticket Tailor and authorize the box office you want it to use. Define the event series or occurrences in scope and the operating rules, such as who qualifies for a membership or when sales should close. Gmail, Slack, and other systems require their own connected access.
03Can it run recurring sales and admission workflows?+
Yes. SPIRITT can schedule order reconciliation, waitlist reviews, and sales snapshots, then coordinate the resulting work. For admission, it can build a staff interface that reads issued tickets and creates check-in or check-out records for the selected occurrence.
04Can it connect ticket operations to our finance and event teams?+
SPIRITT can compare orders with verified receipts in Google Sheets, confirm matched offline payments in Ticket Tailor, and route mismatches to Slack. It can also carry event schedule changes into Google Calendar and send affected buyers updated details through Gmail.
05What custom tools can it build for a venue or organizer?+
Useful builds include a door desk backed by issued tickets and check-ins, a member admission desk that records event redemptions, and a programming dashboard comparing orders with attendance. These are custom tools around your box office, not changes to Ticket Tailor's native interface.
06Is issuing or voiding a ticket the same as handling payment?+
No. Issuing a ticket creates a ticket from available event inventory. Voiding a ticket marks it invalid; it should not be treated as a refund. The supported payment action confirms that an offline order has been paid, so SPIRITT should use verified payment evidence before applying it.