Turn chats into tracked requests
Connect
SPIRITT
FeedBearFeedback in.
Loops closed.
SPIRITT captures requests from support, sales and product channels into FeedBear, keeps every board tidy, moves statuses as work ships, and replies to customers in the thread.
What you can do with FeedBear.
Every request captured
Support chats, call notes and lost-deal reasons become FeedBear items, matched to existing posts instead of duplicated.
Statuses that tell the truth
Items move through your FeedBear statuses as the linked work progresses and ships.
Customers hear back
SPIRITT posts clear public replies and shipped notices so voters know where their request stands.
Works with your other apps.
Get started in three steps.
01
Open your workspace
Give SPIRITT a home for your feedback operations, delivery tools and support channels.
02
Connect FeedBear
Connect FeedBear with your project API key next to your support desk, tracker and team chat.
03
Hand over the outcome
Describe how feedback should flow; SPIRITT builds the pipeline and keeps the boards current.
Hand over a mission.
Choose a mission. Make it yours.
Put FeedBear to work.
Every request heard. Every loop closed.
Questions
FeedBear, with SPIRITT.
01What can SPIRITT do with FeedBear?+
It lists and searches boards and items, creates, updates and deletes feedback items, reads and posts comments, reads your configured statuses and published changelog entries, and builds workflows around them.
02How do I connect FeedBear?+
Connect it with your FeedBear project API key. Comments SPIRITT posts are attributed to the person who created that key.
03Will voters get notified when items change?+
Creating and updating items does not notify voters. Public comments can notify the people following a post, which is how SPIRITT announces progress.
04Can it work with private boards?+
Yes. SPIRITT can include private team boards and private comments, create private items, and keep them out of anything it publishes.
05Can SPIRITT close requests when they ship?+
Yes. It matches new changelog entries to the items they deliver, moves each item to your completed status and comments so every voter hears about the release.
06How does ongoing FeedBear work run?+
SPIRITT runs on the schedule you set, such as daily intake or twice-daily status sync, and uses external IDs to link each item to its conversation, deal or ticket.