Coordinate customer follow-up
Connect
SPIRITT
GatherupGatherup
Reputation work that follows through
Connect Gatherup business locations, customer feedback requests, and review widgets to your customer operations. Check the known customer and subscription state before sending an authorized feedback request.
What you can do with Gatherup.
Requests with the right context
Check the known customer and subscription state before sending an authorized feedback request.
Location intelligence in one place
Connect business identities, NPS data, feedback counts, and marketing assets to your location register.
Reviews where they belong
Retrieve the correct location widget and deliver a tested website change through your repository workflow.
Works with your other apps.
Get started in three steps.
01
Open your workspace
Start a SPIRITT workspace to run post-service feedback requests. Bring the operating rules and source records you want it to use.
02
Connect Gatherup
Connect your Gatherup account with access to the records and actions your mission needs. Connect the companion apps you want involved in the handoff.
03
Delegate an outcome
Start with: Run post-service feedback requests. Define the account scope, approval rules, and destination for the result. SPIRITT runs the work and verifies the outcome.
Hand over a mission.
Choose a mission. Make it yours.
Put Gatherup to work.
Reputation work that follows through
Questions
Gatherup, with SPIRITT.
01Can it send feedback requests?+
Check the known customer and subscription state before sending an authorized feedback request. Send eligible feedback requests once, record the response code, and route failed requests to the account owner.
02Can it combine multiple location records?+
Connect business identities, NPS data, feedback counts, and marketing assets to your location register. Build a restricted console of returned NPS and feedback counts, link owners from Google Sheets, and send exceptions to Slack.
03Can it install a location review widget?+
Retrieve the correct location widget and deliver a tested website change through your repository workflow. Test the rendered placement and deliver the change for the site owner to release, with business and page references.
04What do I connect to get started with Gatherup?+
Connect your Gatherup account, identify the records or project scope for the mission, and provide the operating rules. For run post-service feedback requests, start with the source inputs described in that mission and authorize the companion apps used for its handoffs.
05Can it import new customers or reply to reviews?+
The connection retrieves known customers and sends feedback requests to existing eligible customers. It does not create customer records or post review replies. SPIRITT can run recovery work through your connected CRM or support tools.
06How does it find the correct business location?+
Use your known business ID or the custom identifier already assigned in Gatherup. SPIRITT resolves that identifier, checks the returned business details, and can find the associated agency client ID before coordinating location-specific work.