Alert on unhealthy numbers
Connect
SPIRITT
KapsoKapso
WhatsApp operations in focus
SPIRITT runs the oversight for your Kapso WhatsApp operation. It runs live health checks on every phone number, tracks conversations by status, assignment and activity, mines message history for service insight, and keeps your workflows, functions and customer records documented.
What you can do with Kapso.
Numbers that stay healthy
Live health checks per WhatsApp number with individual results, across every configured number.
Conversations under watch
Conversations by status, assignee and last activity, with message history by direction and status.
Automation you understand
Workflow graphs, variables and serverless functions with deployment state, documented and reviewed.
Works with your other apps.
Get started in three steps.
01
Open your workspace
Start a SPIRITT workspace for your WhatsApp operation and describe your numbers, teams and service goals.
02
Connect Kapso
Connect Kapso, plus the CRM, help desk and reporting apps your team uses.
03
Hand over the mission
Hand over the oversight. SPIRITT monitors, reports and routes what needs action.
Hand over a mission.
Choose a mission. Make it yours.
Put Kapso to work.
WhatsApp operations in focus
Questions
Kapso, with SPIRITT.
01What does SPIRITT read from Kapso?+
Phone numbers and their health, conversations, message history, customers, workflows and serverless functions.
02Can it check number health?+
Yes. It runs Kapso's live checks on a phone number and returns each check's result.
03Can it filter conversations?+
By phone number, status, assignee and last activity time.
04Does it send WhatsApp messages?+
Sending runs in Kapso. SPIRITT monitors, reports and routes the work around your conversations.
05Can it read workflow definitions?+
It returns workflow metadata, the full graph or available variables.
06How do I connect Kapso?+
Open a workspace, connect Kapso and your team apps, then describe what to monitor and report.