Handoff support conversations
Connect
SPIRITT
SendbirdSendbird
Conversations that lead somewhere.
Build in-app conversation systems, support handoffs, and community operations around Sendbird group chat. Give SPIRITT the outcome and let it build the system, coordinate your connected tools, and own the follow-through.
What you can do with Sendbird.
Launch purposeful chat
Create users and group channels around real customer, project, or community workflows.
Keep conversations moving
Read channel context, send approved messages, and route unresolved conversations to connected tools.
Operate the community
Manage selected memberships, operator roles, and moderation actions with a clear record of each change.
Works with your other apps.
Get started in three steps.
01
Open your workspace
Start a SPIRITT workspace for your Sendbird workflows and the team that depends on them.
02
Connect Sendbird
Connect Sendbird with access to the account and resources needed for your mission. Connect any companion apps you want SPIRITT to coordinate.
03
Set the outcome
Choose a mission: build a customer project chat. SPIRITT builds the workflow, checks its results, and keeps the next action moving.
Hand over a mission.
Choose a mission. Make it yours.
Put Sendbird to work.
Give Sendbird a mission
Questions
Sendbird, with SPIRITT.
01What can SPIRITT do with Sendbird?+
Build in-app conversation systems, support handoffs, and community operations around Sendbird group chat. Create users and group channels around real customer, project, or community workflows.
02Can SPIRITT build a chat experience?+
Yes. It can create Sendbird users and group channels, build the surrounding application, and coordinate supported messages and session-token handoffs with secure application storage.
03Can it keep support conversations moving?+
SPIRITT can retrieve channel messages, identify unresolved work in a custom workflow, and connect the conversation to Zendesk or Slack. A durable ledger keeps repeated reads from producing duplicate handoffs.
04Can it moderate group channels?+
Supported actions include time-limited muting, banning and unbanning users, and managing selected operator roles. SPIRITT applies the agreed moderation policy to exact users and channels and keeps an action record.
05Can Sendbird work with my other apps?+
Yes. Zendesk can handoff support conversations; Slack can escalate stalled chats; Supabase can store conversation state. SPIRITT builds the handoffs using the separate connections you authorize and keeps the source records linked to their outcomes.
06How do I get started with Sendbird and SPIRITT?+
Open a workspace, connect Sendbird, and choose a mission: build a customer project chat. Set the relevant account, inputs, and action boundaries. SPIRITT builds the system, verifies its results, and maintains the follow-through.