Feed buyers into WhatsApp lists
Connect
SPIRITT
SpokiSpoki
WhatsApp, fully staffed
SPIRITT keeps Spoki contacts and lists in sync with your store and CRM, builds localized WhatsApp templates, reschedules campaigns, routes chats to the right operators and reports usage across accounts.
What you can do with Spoki.
Audiences that stay current
Bulk upsert contacts by phone number with custom fields and list membership straight from your store or CRM.
Templates built for every market
Create, clone and localize WhatsApp templates with buttons and media headers, then keep them maintained.
Chats with clear owners
Assign operators to conversations, open tickets and manage team roles so no customer waits.
Works with your other apps.
Get started in three steps.
01
Open your workspace
Start a SPIRITT workspace and share your audiences, markets and routing rules.
02
Connect Spoki
Connect your Spoki account, plus the store, CRM or helpdesk that holds your customer data.
03
Hand over the channel
Start with: Sync Shopify buyers to WhatsApp lists. SPIRITT runs the sync, checks the results and reports exceptions.
Hand over a mission.
Choose a mission. Make it yours.
Put Spoki to work.
Your WhatsApp channel, fully operated
Questions
Spoki, with SPIRITT.
01What does SPIRITT manage in Spoki?+
Contacts (filtered by tag), lists, custom fields, WhatsApp templates and media, campaign names, status and schedules, tickets, chat operator assignment, team roles, onboarding links and usage reports.
02How does it keep contacts in sync?+
It upserts contacts by phone number in bulk or straight into a list, filling custom fields from your store or CRM on the schedule you set.
03Can it create WhatsApp templates?+
Yes. It creates templates with localizations, buttons and media headers, clones them for new markets and updates or reverts them as copy changes.
04How does it handle campaigns?+
SPIRITT lists scheduled campaigns and updates their name, status or send time, so promotions follow stock, events and holidays.
05Does it work for agencies?+
Yes. It lists the accounts, agencies and partners you can reach, creates onboarding links and reports usage per client account.
06What do I connect to get started?+
Your Spoki account and the system holding customer data, such as Shopify, HubSpot or a spreadsheet. Add Slack for exceptions and reports.