Align contact identities
Connect
SPIRITT
SuperchatSuperchat
Keep the conversation operation moving
Give SPIRITT a mission with Superchat. Build conversation workload desks, maintain customer identities, and coordinate Superchat follow-ups across your team.
What you can do with Superchat.
See the inbox workload
Turn conversation status, channel, and assignee data into a working operations queue.
Repair customer context
Keep contact handles and predefined custom attributes aligned with your CRM.
Protect handoffs
Monitor existing webhook configuration and route unresolved work into connected apps.
Works with your other apps.
Get started in three steps.
01
Open your workspace
Start a SPIRITT workspace where your agent can build systems and run your Superchat workflows.
02
Connect Superchat
Connect Superchat so your agent can work with the account and records your mission needs.
03
Hand over a mission
Name the outcome. SPIRITT executes the work, coordinates connected apps, and keeps the mission moving.
Hand over a mission.
Choose a mission. Make it yours.
Put Superchat to work.
Keep the conversation operation moving
Questions
Superchat, with SPIRITT.
01Can SPIRITT send Superchat messages?+
The supported connection covers conversation summaries, contacts, configuration, and existing webhooks, not message sending or full message history. SPIRITT can run the surrounding operations desk and route work through separately connected channels.
02Can it reassign or close conversations?+
It can read status and assignment information to build queues. Native reassignment, label application, and conversation closure are not included; those actions remain with your Superchat team.
03Which customer fields can it maintain?+
Names, phone or email handles, and custom attributes already defined in your account. SPIRITT checks the available attribute definitions and matches contact IDs before writing.
04Can it repair a paused webhook?+
It can inspect webhooks and update their destination or event subscriptions. Active or paused status is managed by Superchat; changing a URL is not proof that delivery has resumed.
05How do I connect Superchat to SPIRITT?+
Open your SPIRITT workspace and connect Superchat. Choose the account and records for the mission, then connect any companion apps that will receive work.
06What should I ask SPIRITT to do first?+
Start with 'Build an inbox workload desk'. Specify the target records, who should receive the result, and which changes or external actions you approve. SPIRITT builds the workflow and checks its outputs against the connected account.