Connect calls to customer context
Connect
SPIRITT
Synthflow AISynthflow AI
Run voice agents as an operation
SPIRITT connects Synthflow AI assistants, actions, knowledge, and call outcomes into a voice operation with test coverage, secure handoffs, and accountable next steps.
What you can do with Synthflow AI.
Agents built for the job
Configure assistants with approved knowledge and actions, then verify the setup against the mission.
Test before real conversations
Create simulation cases and suites, inspect results, and turn failures into concrete fixes.
Calls lead to completed work
Connect call history and transcripts to CRM updates, support cases, and owner follow-ups.
Works with your other apps.
Get started in three steps.
01
Open your workspace
Start a SPIRITT workspace for voice-agent configuration, testing, and customer operations.
02
Connect Synthflow AI
Connect Synthflow AI with access to the account and records your mission needs. Add the companion apps you want SPIRITT to work across.
03
Delegate an outcome
Describe the result, owners, and approval rules. SPIRITT builds and runs the workflow around your Synthflow AI data.
Hand over a mission.
Choose a mission. Make it yours.
Put Synthflow AI to work.
Give every call a complete follow-through
Questions
Synthflow AI, with SPIRITT.
01Can SPIRITT place real calls?+
Yes. It can initiate a voice call using a selected assistant and known customer details. Consent, calling windows, applicable rules, and the authorized recipient scope are established before any live campaign.
02Can it configure what an assistant does?+
It can create and update assistants, knowledge bases, and supported actions such as booking, extraction, transfer, SMS, custom HTTP calls, and evaluation. Each action configuration specifies one action type.
03How does testing work?+
SPIRITT can create cases and run them individually, or execute an already configured suite and inspect results. A suite runs on its specified agent; creating a suite alone does not populate it with cases.
04Does a call request prove the customer was reached?+
No. SPIRITT reads call history and details to distinguish completed, no-answer, busy, and failed outcomes, then coordinates the appropriate follow-up.
05Can it retain context across conversations?+
Memory stores can be associated with contacts and assistants, and stored contact memory can be inspected. SPIRITT checks the actual returned context and access policy rather than assuming every call creates complete memory.
06How much analytics can it export at once?+
The analytics export supports a maximum 120-day range and defaults to seven days when dates are absent. SPIRITT uses explicit periods and verifies the returned evidence before building reports.