Log bot leads as contacts
Connect
SPIRITT
ChatformaChatforma
Bots that always follow up
SPIRITT works your Chatforma bots like a full-time operator. It answers open dialogs with the right context, sends scheduled broadcasts to the right segments, reads each user's variables to personalize follow-ups and keeps your CRM in step with every chat.
What you can do with Chatforma.
No open dialog left waiting
SPIRITT reads each conversation and replies in the user's thread with a grounded answer.
Broadcasts that hit the right segment
Predefined or custom messages go to a segment now or at a scheduled time.
Follow-ups shaped by user data
Bot variables like order, plan or step guide every personal message.
Works with your other apps.
Get started in three steps.
01
Open your workspace
Start a SPIRITT workspace for the Chatforma bots you want worked around the clock.
02
Connect Chatforma
Connect Chatforma so SPIRITT can work with your bots, users, segments, dialogs, messages and variables.
03
Delegate an outcome
Set the rules for replies and campaigns. SPIRITT runs them and reports results.
Hand over a mission.
Choose a mission. Make it yours.
Put Chatforma to work.
Keep every chat moving
Questions
Chatforma, with SPIRITT.
01What does SPIRITT do with Chatforma?+
It lists bots, users, segments, variables and predefined messages, reads dialog history, replies in dialogs and sends predefined or text dispatches to users or segments.
02Can it reply to people chatting with our bot?+
Yes. SPIRITT reads open dialogs and sends text replies straight into each user's conversation.
03Can it schedule broadcasts?+
Yes. Predefined messages and text dispatches go to one user or a whole segment, now or at a scheduled time.
04Can it personalize messages?+
Yes. It reads each user's bot variables, such as email, order or onboarding step, before writing.
05Will it double-send replies?+
No. Each dialog reply carries an idempotency key, so retries never repeat a message.
06How do I get started with Chatforma?+
Open a SPIRITT workspace, connect Chatforma and tell SPIRITT how replies and campaigns should work. It takes over from there.