Assign demo requests by region
Connect
SPIRITT
EnforcedFlowEnforcedFlow
Fair routing, every time
SPIRITT asks EnforcedFlow for the next right person by territory, language or skill, assigns the lead or ticket in your CRM or help desk, and keeps each group's roster in sync.
What you can do with EnforcedFlow.
Next agent by criteria
Territory, product, language or skill picks who is next in the rotation.
Assigned where work lives
The chosen person owns the lead or ticket in HubSpot, Salesforce or Zendesk.
Rosters kept current
Agents added, updated or set inactive as teams, time off and skills change.
Works with your other apps.
Get started in three steps.
01
Open your workspace
Start a SPIRITT workspace for sales development, support or field operations.
02
Connect EnforcedFlow
Add your EnforcedFlow API key, then connect your CRM or help desk.
03
Hand over the routing
Describe who should get what. SPIRITT picks, assigns and keeps rosters right.
Hand over a mission.
Choose a mission. Make it yours.
Put EnforcedFlow to work.
Give every lead the right owner
Questions
EnforcedFlow, with SPIRITT.
01How does SPIRITT pick the next person?+
It asks EnforcedFlow for the next available agent in a group, optionally matching your configured fields such as region, language or product.
02Does selecting an agent count as a routing?+
Yes. Each selection advances the rotation and can use one routing request from your monthly quota.
03Can it manage agents in groups?+
It updates an agent matching a filter or creates one if none match, including active status and field values.
04Where does the assignment happen?+
In the app where the work lives, such as HubSpot, Salesforce, Pipedrive, Zendesk or Intercom.
05Can it see current groups?+
Yes. It lists groups, their routing fields and agents with active status.
06What does the connection need?+
An EnforcedFlow API key.