Connect reps to demo requests
Connect
SPIRITT
TelTelTelTel
A contact center on rails
SPIRITT connects reps to leads with TelTel calls, cleans dial lists with HLR lookups, syncs autodialer outcomes and SMS into your CRM, keeps agent statuses matched to shifts, and watches numbers, devices and balance.
What you can do with TelTel.
Calls connected instantly
Start calls between a rep and a lead the moment a deal or ticket needs a voice.
Dialer results in the CRM
Sync autodialer contacts, actions and dispositions, and keep your status options current.
Clean numbers, ready team
Verify numbers with HLR before dialing and set agent statuses to match the schedule.
Works with your other apps.
Get started in three steps.
01
Open your workspace
Start a SPIRITT workspace for sales calling, support lines or a contact center.
02
Connect TelTel
Add your TelTel API key, then connect the CRM and helpdesk your calls feed.
03
Hand over the floor
Ask SPIRITT to connect hot leads, sync dialer results or clean a call list.
Hand over a mission.
Choose a mission. Make it yours.
Put TelTel to work.
Keep your phones and pipeline in sync
Questions
TelTel, with SPIRITT.
01Can SPIRITT start calls through TelTel?+
Yes. SPIRITT creates calls that connect a caller, such as your rep, to a destination number, and reads call records with duration and status.
02Does it work with the autodialer?+
SPIRITT reads your autodialer campaigns, their contacts and action history, and manages the custom statuses agents use for dispositions.
03Can it handle SMS?+
Yes. SPIRITT reads sent and received SMS and routes each inbound text to the right record or ticket.
04Can it verify phone numbers?+
SPIRITT runs HLR lookups on single numbers or batches to check validity, network status and carrier before you dial.
05How does it manage agents?+
SPIRITT lists users and their caller ID groups, creates and updates status options, and sets each agent's status.
06What does the connection need?+
A TelTel API key. SPIRITT checks your balance, numbers and devices first, and calls use your TelTel credit.