Turn messages into tickets
Connect
SPIRITT
WaboxappWaboxapp
Every WhatsApp message, handled
SPIRITT processes Waboxapp's real-time events, verifying the token on every incoming WhatsApp message and every sent, delivered or read receipt, then routes each one into your CRM, help desk and team channels.
What you can do with Waboxapp.
Messages wake your agent
Each incoming WhatsApp message arrives in real time with sender and content, ready to route.
Know what was read
Track sent, delivered and read receipts for your messages, matched by message ID.
Only genuine events
Every event is checked against your Waboxapp token before anything runs.
Works with your other apps.
Get started in three steps.
01
Open your workspace
Start a SPIRITT workspace for WhatsApp sales or support.
02
Connect Waboxapp
Add your Waboxapp token and point your Waboxapp webhook at the endpoint SPIRITT sets up.
03
Hand over the inbox
Tell SPIRITT where each kind of message should go and who needs to know.
Hand over a mission.
Choose a mission. Make it yours.
Put Waboxapp to work.
Never miss a WhatsApp message
Questions
Waboxapp, with SPIRITT.
01What does SPIRITT receive from Waboxapp?+
Incoming WhatsApp messages with sender and message details, and acknowledgments showing whether your messages were not sent, sent, delivered or read.
02Does SPIRITT react in real time?+
Yes. Waboxapp posts each event as it happens and SPIRITT acts on it immediately, so tickets, CRM notes and alerts appear within moments.
03How are fake events blocked?+
Every event is checked against your Waboxapp token before it is processed, so only genuine messages and receipts trigger work.
04How are receipts matched to messages?+
Each receipt carries Waboxapp's message ID and, when you set one, your own custom ID, so SPIRITT ties it to the right message or campaign.
05Where can messages go?+
Help desks, CRMs, team chat, paging tools, databases and dashboards SPIRITT builds for your team.
06What does setup involve?+
Connect your Waboxapp token, then point the Waboxapp webhook at the endpoint SPIRITT provides for your workflow.